In a home remodeling project, it’s not uncommon for disagreements to arise between the homeowner and the contractor. If ever you’re in such a predicament, it’s important that you know what to do. Local “remodeling contractor near me” DreamMaker Bath & Kitchen of St. Louis Park shares what steps you need to take to help resolve any conflict between you and your remodeler.
Communicate in Writing
The most common root of misunderstandings between clients and contractors is miscommunication. Ensure all your communications, especially crucial conversations about changes or concerns, are documented in writing. Emails and texts serve as perfect mediums for this. They provide a reference point for both parties and help clarify expectations.
Exercise Understanding but Maintain Expectations
Understand that no home renovation project is without its hiccups. External factors, like weather, can cause delays. Display empathy towards your contractor’s challenges. However, constant setbacks are a different story. It’s reasonable to expect a certain level of professionalism and a plan of action to address continuous delays.
Define and Refer to Clear Milestones
If issues arise, immediately define or remind your contractor of the projects’ milestones. Establish what the next steps are and the expected timeframe for these steps to be completed. Refer back to your contract for any disagreements about the project scope or timelines. Don’t be shy to ask for amendments to the contract if the initial plan is no longer feasible.
Escalate Concerns When Necessary
If problems persist at the workers’ level, consider discussing your concerns with their supervisors or the main contractor. Professional companies often have a hierarchy that can address such issues more effectively. Remember, a respectful yet assertive approach can facilitate problem resolution.
Change Orders and Scope Creep
Be vigilant about change orders and scope creep, especially if they seem unnecessary or too frequent. This could signal mismanagement or a misunderstanding about the project scope. Always refer back to your contract with your interior remodeling company to confirm what was initially agreed upon.
The Power of Payment Holdback
A strategic payment schedule can motivate timely quality work. Consider holding back a final payment until all project components meet your satisfaction. This not only protects you but also provides leverage to ensure the project is completed according to the agreed standards.
Our Bottom Line Is People
At DreamMaker Bath & Kitchen of St. Louis Park, our approach to every remodeling project is grounded in our Core Values of respect, integrity, and a customer-focused mindset. They’re more than just a set of rules but a living, breathing philosophy.
We strive for excellence in every interaction and hold ourselves accountable to these principles. We believe that by treating each client with utmost respect and operating with integrity, we can resolve any conflicts constructively and continue to work towards the successful completion of your renovation project.
Let’s Start a Conversation!
Tackling a home remodeling project can be a rewarding experience with the right team by your side. At DreamMaker Bath & Kitchen of St. Louis Park, we’re committed to handling any challenges with professionalism and respect. If you’re ready to start your next renovation with a partner who prioritizes clear communication and exceptional service, reach us by calling (952) 522-3008 or filling out this contact form for a bathroom or kitchen quote. We serve Bloomington, Deephaven, Edina, Excelsior, Golden Valley, Minneapolis, Plymouth, Shorewood and Wayzata.
