DreamMaker Bath & Kitchen of Orland Park, a leading home remodeling franchise, recently announced that the company has been awarded a 2018 Guildmaster with Highest Distinction Award.
The service-oriented approach and exceptional quality of work of DreamMaker Bath & Kitchen have earned them rave reviews in 2017 client satisfaction surveys.
“This is our fourth consecutive year to be awarded the prestigious Guildmaster Award. Since we strive to deliver a consistently superior customer experience, it’s a thrill to be recognized for our outstanding history of exceeding our homeowners’ expectations.” says DreamMaker Bath & Kitchen franchise owner Denise Borkowski.
In order to be recognized as a Guildmaster Award with Highest Distinction winner, a Guild Quality member must achieve a recommendation rate of 90%. DreamMaker of Orland Park has been at 98% for 4 consecutive years and holding.
“We attribute our ongoing success to our exceptional communication skills. We continually let our customers know exactly what to expect from start to finish – there are no surprises.” says DreamMaker owner Glen Borkowski.
The annual Guildmaster Awards recognize service excellence in the building, remodeling, contracting, and real estate professions. Each year the awards are given to companies that demonstrate an ability to deliver a consistently superior customer experience. In granting awards, Guild Quality considers two primary metrics for each candidate: the percentage of customers who would recommend and the percentage of customers who responded.
This article is published on The Patch.
