- Achieving the annual sales target at margin
- Creating short and long term sales goals (monthly and yearly)
- Reviewing sales targets weekly/monthly
- Recording, responding to, and following up on all inquiries from prospective customers
- Utilizing the DreamMaker 7-Step Sales System
- Qualifying all incoming leads
- Tracking all client information and lead follow-up in Buildertrend; this includes systematically updating the status of leads as they advance through the sales funnel daily
- Managing design center staffing (if applicable)
- Conducting Initial Client Meetings at the Design Center
- Conducting all subsequent client meetings required to complete the sale
- Visiting and measuring jobsites prior to creating a design
- Designing projects using computer software and/or hand sketches to prepare creative project designs
- Completing the preliminary and final project estimates at the company-determined GPM to provide the client a clear and detailed definition of the Scope of Work
- Submitting proposals / estimates to the Sales Manager for review prior to presenting to the client and completing any necessary revisions
- Preparing, completing, and executing all client contract documents (e.g. the Project Checklist, Initial SOW, Design Retainer, etc.)
- Collecting the DreamMaker Design/Build Retainer
- Obtaining bids from the necessary trade partners and suppliers to prepare the estimate
- Quoting labor and trade partner Scope of Work
- Assisting the homeowner in all product selections after completing the initial design
- Completing necessary permit applications
- Scheduling and attending the Sales to Production Hand-Off (Pre-Construction Walkthrough) meeting
- Scheduling and attending the Sales to Production Hand-Off internal meeting in addition to the Pre-Construction Walkthrough with the Lead Carpenter(s) and client
- Writing Change Orders when necessary and providing them to the Lead Carpenter to have signed by customer
- Meeting with clients at job-close to present the warranty packet and request a critique on how the project went
- Recording open issues at job closeout
- Taking “Before” and “After” pictures at job-close
- Soliciting referrals at job-close
- Completing client thank-you letters at job close and providing to marketing for the end of project gift
- Reviewing post job analyses
- Submitting entries for design awards throughout the year
- Attending sales team meetings
- Attending staff home shows and other marketing events
- Conducting 6-month / 12-month customer follow up calls
- Tracking personal commissions
- Submitting personal expense reports monthly
- Submitting time sheets if applicable
- Following the DreamMaker Code of Values
Careers
Salesperson/Designer Job Opportunity
Salary: Commensurate with experience
This position will collaborate with all departments in a team spirit with the primary goal of fulfilling our company Brand Position Statements, Mission, and Vision in accordance with our Code of Values and be committed to achieving the sales and profitability objectives set each year.
- Essential Duties and Responsibilities
- Education and Experience
- Other Qualifications
- Who Do You Report To?
- Bachelor’s degree in business, sales or related field
- Or equivalent work experience, 5-10 years in related field and position
- Minimum of two years of selling in the Kitchen and Bath Industry
- Experience working with residential trade contractors (plumbing , electrical, HVAC, carpentry, countertops, drywall, tile and flooring)
- Extensive sales background
- Understanding of construction basics
- Basic computer skills in MS Office applications
- Design software experience with 20/20 or equivalent
- Exceptional customer relations skills
- Internal and external customer service focus
- Ability to communicate and work in a productive team environment
- Effective oral and written communication skills
- Effective time management skills and ability to prioritize by highly profitable actions
- Effective and creative use of problem-solving skills
- Must be self-motivated
- Goal setting to measure performance